We’ve already had a great start to 2020 at Quality Safety Training. With more courses, more clients and exciting new projects on the horizon, we thought it was time to expand, in an effort to meet the demands of the Health & Safety industry.
That’s why we’re thrilled to announce a new member of the team: Anne Leach has joined us as our official QST HS&E Trainer and Advisor. With 15 years’ experience in the construction industry, a hands-on approach and a desire to keep industry standards high, we’re excited to have her on board. And in her short time here, she’s already had a big impact.
Anne will be putting her expertise into practice and delivering many of our industry-leading courses, as well as offering advisory services. We asked her a few questions about her new role and her career highlights. Here’s what she had to say…
Anne, what impact would you like to have in your new role?
Honestly, I’ve always strived to give good, solid health and safety advice and a good standard of training. Generally, I think health and safety training is lacking in places. People want to cut corners and tend to become a bit complacent.
I’ve been on a lot of courses myself, and I really noticed that trainers often ask but don’t listen to responses. You know, it takes a lot of guts for people to ask questions, especially if you’re not totally comfortable speaking in front of your colleagues or strangers. So it’s really important for me to know people are getting the absolute most out of the training I’m giving them.
In this role at QST, I’ve really made it my mission to listen to people, and give them tailored, workable solutions to their problems. In my opinion, this is what’s going to keep the industry (and our business) strong.
What drew you to the health and safety industry?
So before I became a trainer, I worked as a health and safety adviser for a long time. And I just loved visiting the sites, seeing opportunities for improvement and getting to make a real difference. And this is just an industry I’ve always really understood.
Also, I love watching construction programmes on TV, and seeing all these creative processes they put in place. I can just see the industry going from strength to strength. And as professionals, I know we have to keep up with this constantly changing world, like peoples’ behaviours and lifestyles. And us trainers really need to adapt and make sure we’re always giving the best possible advice and training.
What has been the highlight of your career so far?
Hmm, that’s tricky! It wasn’t one specific occasion really. The highlight for me is continually getting to see the positive impact of my advice. Sometimes I’ll go to a site that’s full of hazards and problems, so I’ll work with them and provide solutions. Then the next time I visit the site, I’ll see they’ve taken my advice on board and implemented it into their practice. That’s a pretty great feeling!
I think the proudest moment of my career so far was delivering my first health and safety awareness course, though. I’ve always wanted to be a teacher, so the fact that I get to train and work with people every day is a real joy.
Why Quality Safety Training?
Well, before I joined the team, I worked in the same office building at QST for a while. So I met our MD Alison first, then I met Abbie – this was about four years ago now. We all got on really well, and I really loved that it was such a close-knit family business. Then after I got my Level 3 Award in Education and Training, I got chatting with Abbie and she mentioned there might be an opportunity for me to join the team. And the rest is history!
But in the end, the fact it’s an independent, family-oriented business is what drew me to QST. It’s not like working for a massive company that doesn’t know your name. I think our clients feel this way too. We really get to know each and every one of our clients and address the problems they have very carefully. I know this is what makes us different, and it’s what keeps making us stronger and stronger. I can’t wait to see the business grow and to see what’s in store for us. The future is certainly looking bright!
What skills do you have that will be an asset to QST and our clients?
Well, now I’ve joined the team, we’ll be able to provide a whole new range of advisory services. I can offer clients bespoke health and safety policies, advice on risk assessments, method statements, COSHH assessments, training needs assessments and training matrices. I can also issue street work licenses, including section 50 and 171. On top of all this, I’m a CITB-accredited trainer too, meaning I can take care of all the paperwork, as well as providing any training clients might need. I’m really excited to be able to offer such an in-depth and well-rounded service to our clients. I know lots of businesses will benefit from this, and I’m really looking forward to making a big, positive difference.